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Curated toy boxes for South African children ✦ R749 · R99 delivery nationwide
Packed by hand in Cape Town ✦ Delivered in 5–7 working days anywhere in SA
Five purposeful toys per box ✦ Matched to your child’s developmental stage
Get in touch

We'd love to
hear from you.

Whether you have a question about an order, need help choosing the right box, or just want to share how your child reacted to their toys. We're a real team and we genuinely want to hear it.

WhatsApp

The fastest way to reach us. Quick questions, order help, choosing a box.

Usually replies within a few hours

Email

hello@mytoybox.co.za, for anything that needs a longer answer.

We respond to everything, always

Instagram

@mytoyboxSA . Follow us, DM us, share your unboxing with us.

We read every message and tag

Chat to us

We typically respond within a few hours on weekdays. We'll never share your details with anyone.

Almost there!

WhatsApp has opened with your message ready to send. Just tap Send in WhatsApp and we will get back to you as soon as possible, usually within a few hours on weekdays.

Browse the boxes →

When we're available

We're a small team based in Cape Town. We're available Monday to Friday, and we do our best to respond to everything the same day. Weekend messages are picked up first thing Monday morning.

WhatsApp
Within a few hours
Email
Within 24 hours
Instagram DM
Within 24–48 hours
Facebook DM
Within 24–48 hours

Common questions

Before reaching out, it's worth checking our How it works page , it covers delivery times, payment options, age bands, gifting, and more. Most answers are already there.

For orders and deliveries

If you have an issue with an existing order, whether late delivery, damaged goods, or wrong item, WhatsApp us directly with your order number and a photo if needed. We'll sort it out quickly.

Prefer to chat?

WhatsApp is the fastest way to reach us for anything time-sensitive: choosing a box, tracking an order, or just a quick question.

Open WhatsApp
For organisations

Schools, crèches
and gifting

We're open to conversations with early childhood centres and gifting clients. Whether you're a play school looking for discovery boxes, or a company planning a thoughtful gift, reach out and let's talk.

Email us to discuss →

Crèches and play schools

Quarterly classroom discovery boxes matched to your age groups and learning themes.

Corporate gifting

Baby shower hampers and family welcome gifts for HR departments and estate agencies.

Bulk orders

Custom quantities for events, giveaways, or large gifting programmes. We work with orders from 5 boxes upward. Get in touch for pricing and lead times.

Community and charity

We're open to conversations about supporting early childhood programmes across South Africa.

Ready to order?

Find the box made
for your child

You know where to find us. Now go find their box.

Shop the boxes → How it works