Getting your first My Toy Box takes about two minutes. Everything after that is our job, and we take it seriously.
We want you to feel completely confident before you order. Here's exactly what happens from the moment you choose a box to the moment your child opens it.
We offer three age bands: 1–2 years, 2–4 years, and 4–6 years, each designed around developmental stages, not just birthdays. Read the descriptions, trust your instincts, and if you're unsure, WhatsApp us and we'll help you choose.
We use PayFast, one of South Africa's most trusted payment gateways, so your details are always safe. No account is needed for your first order, and the whole checkout takes under two minutes.
Every box is packed by hand in Cape Town. We add tissue paper, a personal note, a printed play guide explaining why each toy was chosen, plus a small something extra we think you'll love finding inside.
We deliver anywhere in South Africa via courier for a flat rate of R99 per order. The moment your box ships, you'll get a tracking link by email or WhatsApp. Most orders arrive within 5–7 working days.
Hand the box over and watch what happens. Inside they'll find everything they need to dive straight in. The play guide gives you the context. Your child will do everything else entirely on their own terms.
We believe the unboxing is part of the gift. That's why we put as much care into how the box arrives as we do into what's inside it. Every detail is intentional.
Soft tissue paper: because the unwrapping is half the magic.
A personal note, handwritten or printed, warm and genuine, from us to you.
A printed play guide: explaining why each toy was chosen and how to extend the play.
A little extra: a small surprise we add to every single box, just because.
"Every box is a little moment of joy we get to be part of."
Not yet, and that's intentional. The curation is the product. We make the decisions so you don't have to. Every toy earns its place, so you can hand the box over with complete confidence.
Drop us a message. We're a small team and we genuinely want to know. Your feedback shapes every box we build. If something really isn't working, get in touch and we'll make it right.
Not yet. Subscriptions are coming. For now, start with one box and see how your child responds. We'd love for you to come back, but there's no pressure and no commitment.
We base our bands on developmental stages, not just birthdays. If your child is particularly advanced or still loving an earlier stage, WhatsApp us and we'll point you in the right direction.
Every item in every box meets South African safety standards. We assess each toy carefully before it goes anywhere near a box. Age-appropriate safety is non-negotiable for us.
Absolutely. It makes a beautiful, thoughtful gift for a baby shower, birthday, or any occasion. Simply enter the recipient's delivery address at checkout. We'll include a personal note if you'd like one.
Get in touch with a photo and we'll sort it out as quickly as we can. Damaged deliveries are rare, but when they happen we take full responsibility. No lengthy processes.
WhatsApp is the fastest way to reach us for quick questions. For anything more detailed, email us at hello@mytoybox.co.za. We respond to everything, usually within a few hours on weekdays.
We deliver to every address in South Africa for a flat rate of R99 per order. No minimum spend, no subscription required. Just your box, packed by hand in Cape Town and on its way to you in three to five working days.
Western Cape · Gauteng · KwaZulu-Natal · Eastern Cape · Free State · Limpopo · Mpumalanga · Northern Cape · North West
From our Cape Town packing station to your front door. You will receive a tracking number as soon as your order is dispatched.
Every box is packed by hand before it ships. No warehouses, no fulfilment centres. Just us, the boxes, and a lot of tissue paper.
One box or more. No subscription. Packed with care. Delivered anywhere in South Africa for R99. Everything else is up to them.